Help Center
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Frequently Asked Questions
What is SkywardFable Lab?
SkywardFable Lab is a social casino platform that offers free-to-play slot games and casino-style entertainment. All games are for entertainment purposes only and do not involve real money gambling.
Is SkywardFable Lab free to play?
Yes! SkywardFable Lab operates on a "no purchase necessary" model. You can enjoy all our games for free using virtual coins earned through daily bonuses and gameplay.
What are virtual coins?
Virtual coins are the currency used in our games. They have no real-world monetary value and cannot be exchanged for real money or prizes. They are provided purely for entertainment purposes.
How do I get more virtual coins?
You can earn virtual coins through:
- Daily login bonuses
- Completing achievements
- Participating in special events
- Using the Virtual Coin Wheel feature
Who can play SkywardFable Lab?
SkywardFable Lab is only available to individuals who are 18 years of age or older. We require age verification during the registration process.
How do I create an account?
Click the "Sign Up" button on our homepage and provide your email address and create a password. You must confirm that you are 18+ to complete registration.
Is my personal information safe?
Yes, we use industry-standard security measures to protect your information. Please read our Privacy Policy for detailed information about how we handle your data.
Can I play on mobile devices?
Yes! SkywardFable Lab is fully optimized for mobile devices and tablets. You can play through your mobile browser without downloading any apps.
What should I do if I'm having technical issues?
Try these troubleshooting steps:
- Refresh your browser page
- Clear your browser cache and cookies
- Check your internet connection
- Try using a different browser
- Contact our support team if issues persist
How do I delete my account?
If you wish to delete your account, please use our Help Center contact form. Please note that account deletion is permanent and cannot be undone.
Game Rules and Features
How to Play Slots
Our slot games are easy to understand:
- Select your virtual bet amount using the controls
- Click the "Spin" button to start the reels
- Watch the reels stop to see your result
- Virtual coins are awarded for winning combinations
Virtual Coin Wheel
The Virtual Coin Wheel is a fun bonus feature that gives you the chance to earn extra virtual coins. Simply click the "Spin" button and watch the wheel to see what virtual reward you've earned!
VIP Loyalty Program
Earn loyalty points by playing games and completing achievements. Progress through Bronze, Gold, and Diamond tiers to unlock better daily bonuses and exclusive features.
Account and Security
Keeping Your Account Secure
- Use a strong, unique password
- Never share your account credentials
- Log out when using shared devices
- Report suspicious activity immediately
Responsible Gaming Tools
We offer several tools to help you manage your gaming experience:
- Session time reminders
- Daily playing time limits
- Account suspension options
- Self-exclusion if needed
Contact Support
When contacting support, please include:
- Your account username
- A detailed description of your issue
- Your browser and device information
- Screenshots if applicable
Remember: SkywardFable Lab is a social casino for entertainment purposes only. No real money gambling is involved. This game may contain in-app purchases. Virtual items have no real-world monetary value and cannot be exchanged for real money or prizes. 18+ only. Please play responsibly.